GDPR Privacy Notice for Pillows Lab
Last Updated: March 2, 2025
At Pillows Lab, your privacy and trust are our priority. This Privacy Notice explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).
Who We Are
Pillows Lab is an online store specializing in premium memory foam pillows designed for optimal comfort and support.
What Personal Data We Collect
We collect the following information when you interact with our website:
- Contact Information: Name, email address, phone number, and shipping address.
- Payment Information: Credit/debit card details (processed securely via third-party payment gateways).
- Account Information: Username, password, and preferences (if you create an account).
- Purchase History: Details of the products you buy from us.
- Technical Data: IP address, browser type, and cookies to enhance your experience on our website.
Why We Collect Your Data
We use your data to:
- Process and deliver your orders.
- Provide customer support and respond to your inquiries.
- Send promotional emails (if you have opted in).
- Improve our website and services through analytics.
Legal Basis for Processing Your Data
We process your data based on:
- Contractual Necessity: To fulfill orders and provide our services.
- Consent: For sending marketing communications (only if you have given consent).
- Legitimate Interests: To enhance website functionality and improve customer experience.
How Long We Keep Your Data
We retain personal data for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.
Your Rights Under GDPR
You have the right to:
- Access your data and request a copy.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications.
- Object to data processing or request data portability.
To exercise any of these rights, contact us at info@pillowslab.com.
Sharing Your Data
We do not sell your data to third parties. However, we may share your data with:
- Service Providers: Such as shipping partners for order fulfillment.
- Payment Gateways: To securely process payments.
- Analytics Tools: To understand website performance.
How We Protect Your Data
We implement strict security measures to safeguard your data, including encryption, secure servers, and regular system monitoring.
Cookies Policy
We use cookies to enhance your browsing experience. For more details, please refer to our Privacy Policy.
Contact Us
If you have any questions or concerns about this notice, contact us at:
Email: info@pillowslab.com